A keen lover of a wide range of sports, from skiing through to tennis, Juliet lived a very active life with only one drawback: lasting damage to both her knees. With her medical insurance fast expiring, Juliet opted to have both knees operated on simultaneously at The Lister Hospital under the care of Mr Andrew Davies. “I cannot praise Mr Davies enough,” enthuses Juliet. “His pre-operative assessment was incredibly thorough. I didn’t feel at all nervous as the date fast approached because I was so well prepared.”
Within 18 days, Juliet’s surgery was scheduled. Here she recalls her first impressions of her admission to The Lister Hospital:
“The Lister Hospital is a beautiful red brick building, on the banks of the Thames. It has incredible views over both the river and Battersea Park and when I first saw my room, I was utterly overwhelmed. It was, in fact a 3-room corner suite, consisting of bedroom, sitting room and en-suite bathroom, with large windows on both sides, looking straight down the river and beyond. All the staff told me it was their favourite room in the building and how lucky I was to have it, so I was quite sad to learn I would only be here for a short time.”
The surgery itself was successful and went without a hitch. Juliet underwent bilateral knee arthroscopies with debridement, chondroplasty and lateral release. When she returned to her room, a little sedated, Juliet noticed that, with the sun streaming through her windows onto the china-laden coffee table, it resembled more a high tea at the Ritz than a hospital bedroom!
During her one night stay, The Lister more than exceeded its reputation as a leading hospital. “The entire experience had the ‘wow’ factor – it was completely wonderful,” says Juliet. “The process ran smoothly and without fault. All staff, from nurses through to the catering team, were generous, sweet and incredibly accommodating.”
After her eight week recuperation, Juliet’s quality of life improved significantly. “The surgery changed my life; the difference was amazing, and I was able to play all the sports I enjoyed before. I would highly recommend The Lister Hospital to anyone in the blink of an eye. I think the biggest difference that I’ve noticed is that other hospitals, by comparison, are simply unable to be as generous with their time: the Lister staff were very thoughtful in reassuring and explaining what was happening, every step of the way. The aftercare was second to none, with a physiotherapy regime that was challenging but ultimately beneficial, and a highly recommended surgical team who I could contact, at any time, if I needed advice. I cannot praise Mr Davies, and The Lister Hospital, enough.